Privacy Policy
Last Updated: July 2, 2026
Eva Event Studio (“Eva Event Studio,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, submit an inquiry, book event décor services, make a deposit, or communicate with us.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you use our website, submit a form, request a quote, book décor, make a payment, or contact us.
This information may include your name, email address, phone number, event date, event type, event location, venue details, city, state, ZIP code, décor preferences, selected rental items or services, event style, color palette, theme, inspiration details, uploaded images, messages, payment-related information, and any other information you choose to provide.
We may also collect limited technical information automatically, such as your IP address, browser type, device information, pages visited, referring website, and interactions with the website.
How We Use Your Information
We use the information we collect to respond to inquiries, provide event décor rental and styling services, confirm availability, prepare quotes, manage bookings, process deposits or payments, communicate about event details, coordinate delivery and setup, improve our website and services, maintain business records, prevent fraud or misuse, and comply with legal, tax, accounting, or business obligations.
We do not use your personal information for purposes unrelated to our services unless permitted by law or with your consent.
Bookings, Deposits & Payments
Our website may allow customers to submit booking requests, reserve décor, or make payment-related transactions.
Payments may be processed through Wix Payments or other third-party payment providers. We do not store your full credit card number or complete payment card details on our own systems. Payment processors may collect and process payment information according to their own privacy policies and security practices.
Booking retainers, security deposits, remaining balances, delivery fees, setup fees, pickup fees, taxes, and other payment-related terms may be described in our Booking & Payment Policy.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to help the website function, improve performance, understand visitor activity, support analytics, manage forms, enable bookings, improve user experience, and support marketing or advertising tools.
You can control cookies through your browser settings. Some website features may not work properly if cookies are disabled.
If required by applicable law, we may display a cookie banner or provide options to manage cookie preferences.
How We Share Information
We do not sell personal information.
We may share personal information only when necessary to operate our business, provide our services, process payments, manage bookings, communicate with customers, comply with legal obligations, or protect our rights.
We may share information with website hosting and platform providers, including Wix, payment processors, booking and scheduling tools, email or communication service providers, analytics providers, contractors, event vendors, delivery or setup providers, legal or accounting professionals, and government or legal authorities when required by law.
Third-Party Services
Our website may include third-party tools, links, integrations, payment processors, booking tools, maps, analytics tools, or social media links.
These third parties may collect or process information according to their own privacy policies. Eva Event Studio is not responsible for the privacy practices, security, or content of third-party websites or services.
We encourage you to review the privacy policies of any third-party services you use.
Email, Phone & SMS Communications
If you contact us, submit a form, request a quote, or book a service, we may use your email address or phone number to communicate with you about your inquiry, booking request, event details, payment, delivery, setup, or service updates.
If we offer promotional emails or marketing messages, you may unsubscribe or opt out at any time by following the instructions in the message or contacting us directly.
We do not send marketing text messages unless you have provided consent where required.
Photos, Inspiration Images & Event Materials
You may choose to send us inspiration photos, venue images, décor examples, color palettes, or event-related materials to help us understand your vision.
We use these materials to prepare décor recommendations, quotes, styling concepts, and event plans.
If we wish to use photos from your event for our portfolio, website, social media, or marketing materials, we will seek permission when required.
Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, managing bookings, maintaining business records, resolving disputes, complying with legal obligations, and improving our services.
When information is no longer needed, we may delete, anonymize, or securely retain it as required by law or business needs.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to personal information we hold about you, request correction of inaccurate information, request deletion of personal information, request a copy of your personal information, opt out of certain marketing communications, or ask questions about how your information is used.
To make a privacy request, please contact us using the information below. We may need to verify your identity before responding to a request.
California & Other U.S. State Privacy Rights
Certain U.S. state privacy laws may provide additional rights to residents of those states. These rights may include the right to know what personal information is collected, the right to request deletion, the right to correct inaccurate information, and the right to opt out of certain data sharing or targeted advertising.
Eva Event Studio does not sell personal information.
If a specific state privacy law applies to our business, we will comply with applicable requirements and provide any required notices, links, or request methods.
Children’s Privacy
Our website and services are intended for adults and individuals planning events. We do not knowingly collect personal information from children under the age of 13.
If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
Contact
If you have questions about this Privacy Policy, please contact Eva Event Studio.
Eva Event Studio
Chicagoland, USA
Phone: 773-931-2347
Email: evaeventstudio@gmail.com